**Last Updated: September 9, 2026**

At **Kadory Gallery**, we carefully prepare every order before it leaves us.

This Shipping Policy explains how we process and deliver your order.

## 1. Order Processing

Orders are generally processed and prepared for shipment within **3–7 business days**.

Processing time may vary depending on:

* Product availability.
* Order volume.
* Product type.
* Customization or special preparation requirements, where applicable.
* Public holidays or other operational circumstances.

The processing period begins after your order has been successfully confirmed.

## 2. Delivery

After your order has been prepared and shipped, it will be handed to our delivery partner.

Delivery time depends on:

* Your location.
* Courier availability.
* Delivery conditions.
* Public holidays.
* External circumstances that may affect transportation.

Delivery estimates are therefore not guaranteed unless a specific delivery date has been expressly confirmed by Kadory Gallery.

## 3. Shipping Fees

Applicable shipping fees, if any, will be displayed during checkout or communicated to you before your order is confirmed.

Shipping charges may vary depending on the delivery location and order details.

## 4. Delivery Information

Please make sure your delivery information is complete and accurate.

This includes:

* Full name.
* Mobile phone number.
* Governorate / city.
* Area.
* Street address.
* Building number.
* Apartment/floor details where applicable.
* Any useful delivery instructions.

Kadory Gallery is not responsible for delivery delays resulting from incorrect, incomplete, or outdated information provided by the customer.

## 5. Order Confirmation

After placing your order, we may contact you using the phone number or contact information provided during checkout to confirm your order or delivery details.

Please make sure your phone number is active and reachable.

## 6. Failed Delivery Attempts

If the courier is unable to deliver your order because:

* The customer is unavailable.
* The provided address is incorrect or incomplete.
* The customer cannot be reached.
* The customer refuses the shipment.
* The courier cannot access the delivery location.

additional delivery arrangements or charges may apply depending on the circumstances.

## 7. Damaged Packages

When receiving your order, we recommend checking the package and product condition.

If the product arrives damaged, please contact us as soon as possible and provide:

* Your order number.
* Photos of the package.
* Photos of the damaged product.
* Any relevant details regarding the delivery.

We will review the case and provide the appropriate resolution in accordance with our Returns & Exchanges Policy and applicable consumer protection regulations.

## 8. Delays Beyond Our Control

Kadory Gallery is not responsible for delays caused by circumstances outside our reasonable control, including:

* Extreme weather.
* Public holidays.
* Courier operational issues.
* Road closures.
* Technical failures.
* Government restrictions.
* Other unforeseen events.

We will nevertheless make reasonable efforts to assist you in resolving delivery issues.

## 9. International Shipping

Unless specifically stated otherwise on the website, our standard shipping service is intended for deliveries within Egypt.

For international shipping requests, please contact us before placing an order so that we can confirm availability, shipping costs, and applicable requirements.

## 10. Contact Us

If you have questions about your shipment or delivery, please contact Kadory Gallery:

**Phone:** +20 10 05031618
**Email:** [renadmagdy122@gmail.com](mailto:renadmagdy122@gmail.com)
**Country:** Egypt