Mix and Match

Terms of service

**Last Updated: September 9, 2026**

Welcome to **Kadory Gallery**.

These Terms & Conditions govern your use of our website and your purchase of products from Kadory Gallery. By accessing our website or placing an order, you agree to these terms.

## 1. About Kadory Gallery

Kadory Gallery is an Egyptian online store specializing in wall art, frames, gallery walls, and decorative pieces designed to add character and style to your space.

Our website is operated through Shopify, which provides the technology used to operate our online store.

## 2. Placing an Order

When you place an order through our website:

* You are responsible for providing accurate and complete contact, billing, and delivery information.
* Orders are subject to product availability.
* Once your order is placed, we may contact you to confirm your order or delivery details.
* We reserve the right to cancel an order in cases including, but not limited to, product unavailability, incorrect pricing, suspected fraudulent activity, or inaccurate customer information.
* If we cancel a prepaid order, any applicable refund will be processed using the appropriate payment method.

## 3. Product Information

We make every reasonable effort to ensure that product descriptions, dimensions, colors, images, and other product information displayed on our website are accurate.

However:

* Colors may appear slightly different depending on your screen or device.
* Minor variations may occur between products due to manufacturing, printing, framing, materials, or finishing processes.
* Product dimensions and specifications are provided on the relevant product page where applicable.

Such variations do not necessarily constitute a product defect.

## 4. Prices

All prices displayed on the website are in **Egyptian Pounds (EGP)** unless otherwise stated.

Kadory Gallery reserves the right to:

* Change product prices at any time.
* Modify or discontinue promotions.
* Correct pricing or product information errors.

The price applicable to your order is the price displayed at the time the order is placed, subject to any applicable promotional terms.

## 5. Payment

We accept the payment methods made available during checkout.

Payment must be successfully completed before an order is processed where prepaid payment is required.

If Cash on Delivery or another payment method is available for your order, the applicable terms will be displayed during checkout.

## 6. Shipping & Delivery

Orders are generally processed and prepared for shipment within **3–7 business days**.

Delivery times may vary depending on:

* Your delivery location.
* Courier availability.
* Public holidays.
* Weather or other circumstances outside our control.
* Incorrect or incomplete delivery information.

Once your order is shipped, we will provide the available delivery or order confirmation information.

For complete details, please refer to our **Shipping Policy**.

## 7. Returns & Exchanges

We want you to be happy with your Kadory Gallery purchase.

Returns and exchanges are handled according to our **Returns & Exchanges Policy** and applicable Egyptian consumer protection regulations.

For eligible products, customers may have the right to return or exchange products within the applicable legal period, subject to the conditions and exceptions described in our Returns & Exchanges Policy.

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and supporting photographs.

## 8. Damaged or Incorrect Orders

If your order arrives damaged, defective, or different from what you ordered, please contact us promptly.

To help us resolve the issue, we may request:

* Your order number.
* Photographs or videos of the product.
* Photographs of the packaging.
* A description of the issue.

We will review the case and determine the appropriate resolution in accordance with our policies and applicable law.

## 9. Intellectual Property

All content appearing on the Kadory Gallery website, including but not limited to:

* Product photographs
* Brand identity
* Logos
* Graphics
* Illustrations
* Product descriptions
* Website design
* Written content

is owned by or licensed to Kadory Gallery and may not be copied, reproduced, distributed, modified, or commercially used without our prior written permission.

## 10. Website Use

You agree not to use the website:

* For unlawful purposes.
* To attempt to gain unauthorized access to our systems.
* To interfere with the operation or security of the website.
* To submit fraudulent orders or information.
* To reproduce or misuse our content without authorization.

We reserve the right to restrict or terminate access to the website where necessary to protect our business, customers, or systems.

## 11. Third-Party Services

Our website may rely on third-party services such as payment providers, shipping companies, analytics providers, advertising platforms, and Shopify.

These third parties may process information according to their own terms and privacy policies.

## 12. Privacy

Your personal information is handled in accordance with our **Privacy Policy**.

We collect and process information when necessary to operate our website, process orders, arrange delivery, communicate with customers, improve our services, and comply with applicable legal obligations.

## 13. Limitation of Liability

Kadory Gallery will take reasonable steps to provide accurate information and reliable services.

However, we are not responsible for delays, interruptions, or failures caused by circumstances outside our reasonable control, including courier delays, technical failures, force majeure events, or other circumstances beyond our control.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded under applicable Egyptian law.

## 14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, services, website, or applicable regulations.

The updated version will be published on this page with a revised "Last Updated" date.

## 15. Contact Us

If you have questions regarding these Terms & Conditions, your order, or any of our policies, please contact Kadory Gallery:

**Phone:** +20 10 05031618
**Email:** [renadmagdy122@gmail.com](mailto:renadmagdy122@gmail.com)
**Country:** Egypt

By using our website or placing an order, you acknowledge that you have read and understood these Terms & Conditions.